Privacy policy

CCF Audio respects customer privacy. CCF Audio is the online store name used by CCF MARKETING TRADING (M) SDN. BHD.. Website: https://ccfshop.net Business contact: PT 151539, Lorong Kledang Utara 15, Kawasan Perindustrian Menglembu, 31450 Ipoh, Perak, Malaysia Email: ad86851738@gmail.com Phone / WhatsApp: +60 11-3973 2757 Information we collect: We may collect customer information such as name, phone number, email address, shipping address, billing information, order details, communication records, and website usage information. How we use information: Customer information is used for order processing, payment handling, delivery, customer service, after-sales support, fraud prevention, legal compliance, and necessary business communication. Information sharing: We do not sell or rent customer personal information. We may share necessary information with Shopify, payment providers, courier companies, service providers, or authorities when required to complete orders, provide support, prevent fraud, or comply with legal obligations. Data retention: Order and transaction records may be retained as required for business, tax, legal, platform compliance, and customer support purposes. Security: We use Shopify and related service providers to support secure checkout and store operations. Customers should avoid sending sensitive payment information through email or chat. Contact: For privacy-related questions, contact ad86851738@gmail.com or +60 11-3973 2757.