Warranty Policy

Warranty Policy

Selected CCF Audio products include warranty support against manufacturing defects. Warranty coverage, duration, and conditions are shown on the product page or confirmed in order support messages.

Warranty may cover

  • Manufacturing defects confirmed after inspection.
  • Functional issues not caused by installation, wiring, voltage, misuse, unauthorized repair, modification, or external equipment.

Warranty does not cover

  • Damage caused by wrong voltage, incorrect wiring, incorrect installation, misuse, modification, unauthorized repair, or external equipment failure.
  • Cosmetic damage, missing accessories, wear after use, or damage after customer handling unless confirmed as a manufacturing issue.

To request warranty support, contact ad86851738@gmail.com or +60 11-3973 2757 with your order number, product name, issue description, and clear photos or videos.